Privacy Policy

Your Privacy Matters

At CUPRESSE, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Last updated: June 30, 2026

Information We Collect

When you visit our site:

• Device information (browser type, IP address, operating system)
• Browsing behavior (pages visited, time on site, referral source)
• Cookies and tracking technologies (see "Cookies" below)

When you make a purchase:

• Name, email address, phone number
• Shipping and billing address
• Payment information (processed securely by Shopify Payments and Stripe — we never store your card details)
• Order history and preferences

When you subscribe to emails:

• Email address and name
• Email engagement data (opens, clicks) to send you relevant content

How We Use Your Information

• Process and fulfill your orders
• Manage your subscription (billing, shipping, account updates)
• Send transactional emails (order confirmation, shipping updates)
• Send marketing emails (only with your consent — unsubscribe anytime)
• Improve our website and products
• Prevent fraud and secure our store
• Comply with legal obligations

Third-Party Services

We share your information only with services necessary to operate our business:

• Shopify: Our e-commerce platform (Shopify Privacy Policy)
• Stripe: Payment processing (Stripe Privacy Policy)
• Klaviyo: Email marketing (Klaviyo Privacy Policy)
• Meta/Facebook: Advertising and analytics
• Google Analytics: Website analytics
• Fulfillment partners: To ship your orders

We never sell your personal information to third parties.

Cookies

We use cookies to:

• Keep your shopping cart active
• Remember your preferences
• Analyze site traffic (Google Analytics)
• Deliver relevant advertising (Meta Pixel)

You can disable cookies in your browser settings, but some site features may not work properly.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Delete your personal data (subject to legal obligations)
• Opt out of marketing emails at any time
• Request a copy of your data in a portable format

California Residents (CCPA)

If you're a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information. To exercise your rights, email hello@cupresse.com.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Order records are kept for accounting and tax purposes as required by law.

Security

We use industry-standard security measures including SSL encryption, secure payment processing, and limited access controls to protect your data.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Questions about your privacy? Email hello@cupresse.com.

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