Contact Us

We're here to help with anything you need.

Get in Touch

Have a question about your order, our products, or your skincare routine? Our team typically responds within 24 hours.

Response Time

We reply within 24 hours, Monday through Friday.

Business Inquiries

dm@cupresse.com

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Returns & Refunds

90-Day Money-Back Guarantee on all orders. View our policy →

Send Us a Message

Fill out the form and we'll get back to you soon.

We'll respond within 24 hours during business days.

Common Questions

How long does shipping take?
Orders ship within 1-2 business days. Standard shipping takes 3-7 business days within the US. You'll receive a tracking number via email once your order ships.
What's your return policy?
We offer a 90-Day Money-Back Guarantee. If you don't see results, email hello@cupresse.com and we'll process a full refund. No hoops, no restocking fees.
How do I cancel my subscription?
You can cancel your subscription anytime from your account dashboard, or email hello@cupresse.com. No cancellation fees, no questions asked.
Do you ship internationally?
We currently ship within the United States. International shipping is coming soon. Join our email list to be notified when it launches.
Is my payment secure?
Yes. All payments are processed through Shopify's secure checkout, which uses 256-bit SSL encryption. We accept all major credit cards, Apple Pay, and Shop Pay.